Refund Policy

Returns and Exchanges: Unfortunately, we cannot provide refunds on any products purchased from our website, your statutory rights are not affected. Exchanges will be honoured any time within 7 working days of receipt of your purchase on un-used or damaged item(s) (statutory rights are not affected). All goods must be returned in the condition they were sold, unworn and all labels intact.  

Please handle the product and packaging with reasonable care.  We will not be able to accept the return of any item(s) where there is evidence that these instructions have not been followed.  When you return your goods for an exchange, please retain proof of posting from your shipped item(s), otherwise we cannot be held responsible for any item(s) that fails to reach us. Al Asyl will not be held liable for additional shipping on returned items

Please contact us on info@alasyl.com for exchanges.  

In the event of an exchange, Al Asyl does not accept any liability, and will not refund you, for any currency charges levied by your bank or credit card provider on the initial purchase or for any difference in the buying and selling exchange rates for currency used by your bank or credit card provider.